Set Up Initial Email Password or Reset Forgotten Email Password

Applies to: All Students and Employees

Problems? Email

STEP 1  

Go to


Enter your entire PennWest email address and the characters shown in the picture. Click "Next."

email instructions


Select “I forgot my password” and then click “Next.”

email instructions


Select from the options provided and Microsoft will send you a verification code.

email instructions


Enter the verification code and click "Next."

email instructions


Enter your new password twice and click "Finish."

email instructions

Password Requirements

  • Password must be at least 12 characters in length.
  • Password must be different than the previous 10 passwords.
  • Password must contain at least 2 additional type of character: Number, Capital Letter, or “Special Character” in addition to Lowercase Letters.
  • Password expires in 1 year
  • Passphrase – It is recommended that you use a passphrase which is a series of random words which may not include spaces. Example: CorrectHorseBatteryStaple5

Reminder: Make sure you update each of your devices that use your PennWest account with your new password!

Pending approval by the Middle States Commission on Higher Education ©2022 Pennsylvania Western University